eBay
eBay is looking to hire UX professionals:
Want to design user experiences at the place that helped invent e-commerce? eBay is the place to make an impact appreciated by over 150 million users across the planet. Bringing this many people together online requires the best user experience professionals in the industry.
Meg Whitman proclaimed that “2007 is the year of user experience” and eBay is currently looking for User Interface Designers, Content Strategists, and Visual Designers with cutting–edge skills to craft the next generation of eBay’s User Experience.
If you’re ready for the kind of career possibilities that few other companies can provide, then join eBay, and help create the future of online shopping.
How to apply:
1. Visit the eBay Interview Suite on-site at UX Week 07!
2. Check eBay’s careers site for a perfect match: http://www.ebaycareers.com
3. Send a note along with your resume to eBay’s HR recruiter, Jean Bender at jbender@ebay.com. Be sure to tell Jean you heard about eBay at User Experience Week.
UI Design openings
Merchandising Platform
The eBay shopping experience effectively connects buyers with nearly any item that can be imagined – from cell phones to DVDs to auto parts. We’re designing a compelling merchandizing platform to suggest products to our buyers, expanding the horizon of their shopping experience.
Finding Experience
Develop the “faceted navigation” finding platform introduced in eBay Express in 2006, allowing buyers to progressively refine their search while browsing through multiple categories of products. These projects are at the core of our search experience.
Product Based Experience
Shape the strategy for how Products are integrated into the Buyer Experience. This means creating an engaging experience when a buyer searches for something we clearly recognize as a product (5G iPod, Canon S80 camera, etc.), including reviews, community content, and merchandizing.
My eBay
My eBay is one of the most visited sections of the eBay site. Take the current design and functionality to the next level, helping our buyers and sellers be ever-more efficient and engaged in the eBay experience. Initial concepts are heavy on AJAX and rich internet application design.
eBay Express
eBay Express was launched in early 2006 as a end-to-end shopping experience tailored to new, high-demand items and includes a shopping cart – a first on eBay. This is an opportunity to work on the whole buyer experience from search/browsing through checkout.
Advertising on eBay
Use design vision along with data analysis to help shape our advertising partnerships with Yahoo and Google. This work helps ensure that our shoppers find what they are looking for, even in cases when an item may not be available on eBay.
Shipping
Shipping is a complex task for both buyers and sellers on eBay. We pioneer efforts to simplify this process through features like calculated shipping prices and postage printing through PayPal. The eBay Shipping team is very focused on simplifying our feature set and will be engaging in research and design initiatives to create an even better experience for our members. The shipping team has also made it a priority to make their team the one that everyone wants to join – they’ve had happy hours and offsite meetings several times in recent months.
eBay Stores
With nearly 600,000 eBay Stores worldwide, eBay is by far the largest provider of online store fronts. Like other areas, this team is focused on improving the ease-of-use of their product. The team is developing new ways to help sellers build a memorable brand for their business, and improving the overall experience of buying items from eBay Stores.
Seller Tools & Picture Services
eBay sellers are an incredibly diverse group: totals sales for individual sellers range from a few dollars a year up to tens of millions of dollars per year! Our online and offline applications have to be flexible and incredibly easy to use, all while offering a rich user experience. Designers in this area study our sellers’ needs and help make the process of listing and selling items on eBay intuitive, efficient
Global Content openings
Finding Experience
Develop the content strategy and product content for the finding platform, allowing buyers to progressively refine their search while browsing through multiple categories of products. These projects are at the core of our search experience.
Site User Assistance
Develop content strategies, innovate and measure results to enable a site experience that anticipates and fully meets user needs.
Various Cross-functional Teams (2 openings)
Work with cross-functional teams to determine the best content for each product or feature being released to the site, and serving as the content expert on these
Visual Design openings
Finding Experience
Develop the “faceted navigation” finding platform introduced in eBay Express in 2006, allowing buyers to progressively refine their search while browsing through multiple categories of products. These projects are at the core of our search experience.
Product Based Experience
Shape the strategy for how Products are integrated into the Buyer Experience. This means creating an engaging experience when a buyer searches for something we clearly recognize as a product (5G iPod, Canon S80 camera, etc.), including reviews, community content, and merchandizing.
eBay Motors
Every month, millions of people all over the country buy and sell cars, trucks, motorcycles, power sports, RVs, boats and other vehicles with confidence on eBay Motors. This is an opportunity to help our buyers and sellers be ever-more efficient and engaged in the eBay experience
Associate UI Designer
Primary Job Responsibilities
Have you ever wanted to work on a foundational element of e-commerce at the place that helped invent it? eBay is looking for a Associate User Interface Designer to help craft the vision for the future of the eBay’s Buyer Experience.
You would become an integral part of eBay’s User Experience & Design team (UED). The UED team works with the user community and our business units to understand needs and opportunities, and design global products that serve users and exceed business goals. We create long-term user experience visions that addresses current issues while scaling for future opportunities. We initiate strategies that move us toward those visions. In this role you will join the User Interface Design team, which focuses on initiatives that support the Buyer tools and flows on eBay.com. You will partner with a Sr. UI Designer to work on various areas of the site such as our Registration flow, Community content, etc. You will also work on some projects as a primary UI designer to drive design solutions.
Job Specifics
- Analyze, design, and specify the architecture for successful user experiences.
- Perform user and task analysis.
- Develop conceptual models, process flows, navigational maps, and strategies.
- Construct rapid prototypes, mockups, and interaction requirements specifications.
- Collaborate with Sr. UI Designer and multidisciplinary teams to continuously improve
Job Requirements
- Bachelor’s or higher degree in Human-Computer Interaction, Cognitive Science or related field.
- Excellent and demonstrable web UI design skills, and ability to show relevant work.
- Excellent computer skills, including design and HTML tools.
- Ability to work as part of a team with Product Managers, Visual Designers, Usability Engineers, and others.
- Solid HTML skills; Javascript and Flash is a plus.
- Ability to prioritize, multi-task, and manage your work to critical project timelines in a fast-paced, changing environment
Principal UI Designer
Primary Job Responsibilities
This is a great opportunity for an experienced Principal UI Designer to join eBay’s User Experience & Design team. The UED team collaborates with the user community and business to understand needs and opportunities, creates and develops long-term user experience strategies that address future needs and opportunities, and designs global products that serve customers and exceed business goals.
Job Specifics
- Partnering with other Principal Designers to contribute to eBay’s corporate and user experience strategic direction.
- Partnering with business leaders, shaping overall strategy, and act as the key point of contact for UED.
- Persuasively communicating a long-term vision for the eBay user experience, as well as for the broader industry
- Serving as a role model for other designers.
- Providing guidance on high-level initiatives.
- Reviewing user experience plans to ensure high quality and stellar results.
- Identifying and leading process improvements that make teams more efficient and effective
- Contributing to an existing culture of innovation, teamwork, and fun.
- Representing eBay in the broader design community through conferences talks, papers, networking
Job Requirements
- Bachelor’s or higher degree in Human-Computer Interaction, Cognitive Science, Information Design, Graphic Design, or a related field.
- 12+ years experience as a professional designer.
- Strong leadership skills with a results-oriented approach.
- The proven ability and a passion for mentoring and coaching designers, helping them to create better designs and become better designers.
- An excellent understanding of user experience design for the Web, demonstrable design skills, and ability to show relevant work.
- Excellent interpersonal skills, including the ability to communicate conceptual ideas and design rationale effectively in small and large groups, to all levels of the company, as well as outside of the company.
- The proven ability to negotiate, come to resolution, and be a strong advocate for customer and business goals.
- The proven ability to collaborate and coordinate with multiple groups and senior
Staff UI Designer
Primary Job Responsibilities
Have you ever wanted to work on a foundational element of e-commerce at the place that helped invent it? eBay is looking for a User Interface Designer to help craft the vision for the future of the eBay’s Buyer Experience.
You would become an integral part of eBay’s User Experience & Design team (UED). The UED team works with the user community and our business units to understand needs and opportunities, and design global products that serve users and exceed business goals. We create long-term user experience visions that addresses current issues while scaling for future opportunities. We initiate strategies that move us toward those visions.
In this role you will join the User Interface Design team, which focuses on initiatives that support the Buyer tools and flows on eBay.com. You will partner with a Sr. UI Designer to work on various areas of the site such as Finding, Community content, My eBay etc. You will also work on some projects as a primary UI designer to drive design solutions.
Job Specifics
- Analyze, design, and specify the architecture for successful user experiences.
- Perform user and task analysis.
- Develop personas, conceptual models, process flows, navigational maps, and strategies.
- Construct rapid prototypes, mockups, and interaction requirements specifications.
- Collaborate with Sr. UI Designer and multidisciplinary teams to continuously improve
Job Requirements
- At least 2 years of professional design experience preferably with a focus on creating rich web applications. Experience in ecommerce is a plus.
- Bachelor’s or higher degree in Human-Computer Interaction, Cognitive Science or related field.
- Excellent and demonstrable web UI design skills, and ability to show relevant work.
- Excellent computer skills, including design and HTML tools.
- Ability to work as part of a team with Product Managers, Visual Designers, Usability Engineers, and others.
- Solid HTML skills; Javascript and Flash is a plus.
- Ability to prioritize, multi-task, and manage your work to critical project timelines in a fast-paced, changing environment.
Senior UI Designer
Primary Job Responsibilities
Have you ever wanted to work on a foundational element of e-commerce at the place that helped invent it? eBay is looking for a Senior User Interface Designer to help craft the vision for the future of the eBay’s Buyer Experience.
You would become an integral part of eBay’s User Experience & Design team (UED). The UED team works with the user community and our business units to understand needs and opportunities, and design global products that serve users and exceed business goals. We create long-term user experience visions that addresses current issues while scaling for future opportunities. We initiate strategies that move us toward those visions.
In this role you will join the UED team, which focuses on initiatives that support the Buyer tools and flows on eBay.com. You will lead the design work on various areas of the site such as Finding, Community content, My eBay etc.
Job Specifics
- Working with Product Manager to evaluate product success and next steps.
- Working with engineering to ensure the product is built according to your specs.
- Mentoring and guiding more junior designers.
- Identifying and leading process improvements that make the UI Design group more efficient and effective.
- Contributing to a culture of innovation and teamwork with measurable positive results.
- Representing eBay in the broader design community through conferences talks, papers, networking
Job Requirements
- At least 6 years of professional design experience preferably with a focus on creating rich web applications.
- Experience in ecommerce is a plus.
- Bachelor’s or higher degree in Human-Computer Interaction, Cognitive Science, or related field.
- Defining long-term user experience strategies.
- Presenting new product ideas, designs and strategies to the executive staff.
- Experience leading more junior designers on projects.
- Creating and applying design frameworks that consider the entire eBay site and user experience.
- Setting the design direction for your projects and collaborating with others designers working in the space.
- Writing product specifications (IA, work flow, page functionality and layout, etc.), which engineering uses to build the product.
UI Design Manager
Primary Job Responsibilities
This is a great opportunity for an experienced UI Design Manager to join eBay’s User Experience & Design team (UED). The UED team works with the user community and business to understand needs and opportunities. We design global products that serve users and exceed business goals. We create a long-term user experience vision that addresses current and future needs and opportunities. We also initiate strategies that move us toward that vision.
Job Specifics
- Managing the day-to-day operations of your group, including setting priorities, assigning resources, and ensuring goals are achieved.
- Partnering with business leaders, shaping overall strategy, and act as the key point of contact for UED.
- Mentoring designers and helping them to set and achieve a fulfilling career path.
- Overseeing many simultaneous projects and strategies from inception to launch. Reviewing designs and plans to ensure
- high quality, ensuring your team applies user-centered design principles and site design guidelines.
- Identifying and implementing process improvements that make the UI Design group more efficient and effective.
- Contributing to a culture of innovation and teamwork with measurable positive results.
- Representing eBay in the broader design community through conferences talks, papers, networking, etc.
- Recruiting and hiring UI Designers to join the team.
Job Requirements
- At least 2 years of personnel management or team leadership in a user experience group.
- At least 5 years of professional design experience.
- Bachelor’s or higher degree in Human-Computer Interaction, Cognitive Science or related field.
- Strong leadership and personnel management skills.
- Excellent understanding of user experience design for the Web, demonstrable design skills, and ability to show relevant work.
- Experience launching products for consumer web sites.
- Proven ability to help designers create better designs and become better designers.
- Excellent interpersonal skills and presentation skills, including the ability to communicate effectively in small and large groups, to all levels of the organization, as well as outside of the organization.
- Proven ability to negotiate, come to resolution, and be a strong advocate for user and business goals.
- Proven ability to work and coordinate with multiple groups, including business owners, product managers, creative designers, usability engineers, software developers, and senior executives.
Lead Visual Designer
Primary Job Responsibilities
eBay is seeking a Lead Creative Designer to extend its Brand and Platform product design team. The Lead Designer is in charge of making sure that the presentation layer of the eBay site and its related brands and sub-brands maintain the highest levels of quality, efficiency, consistency, and innovation.
Job Specifics
- The ideal candidate will enjoy working in a highly collaborative, fast-paced environment.
- Responsible for contributing to creative strategies that deliver process and infrastructure improvements.
- Possess substantial experience creating or redesigning scalable visual systems for large scale websites based on user experience methodologies.
- Strong eCommerce experience with a background in print and typography preferred.
- Provide clear strategic solutions, guidelines and design direction for designers working on a wide range of onsite products.
- Lead and champion the process of developing new international brands and sub-brands across the company.
- Initiate research and develop visual design principles based on the outcome of that research.
- A deep knowledge of design trends related to eCommerce and user centered design methodologies is imperative.
Job Requirements
- Minimum 8+ years designing for large scale web interfaces. 2+ years design directing User Experience Visual designers. Online portfolio is required.
- BA/BS or MA/MS in Graphic Design from a 4-year University or art school (or equivalent formal training).
- High level thinker that can dive deep into a specific design challenges and come up with solutions that can be consistently utilized site-wide globally.
- Must have experience working successfully leading Visual Design within interdisciplinary project teams and collaborating with business units, user experience designers and researchers.
- Prove mastery of visual design principles as they apply to the creation of global/large scale web user interfaces, and practical knowledge of user centered design methodologies.
- They must have working knowledge of internationalization processes, information architecture, and interaction design principles.
- Possess clear and effective presentation skills in order to influence important decision makers across the company and maintain credibility for the User Experience and Design group.
- Must be an outside the box thinker in order to turn new ideas into practical solutions and influence others into thinking creatively.
Senior Visual Designer
Primary Job Responsibilities
The Senior Visual Designer will work with members of other disciplines in the delivery of quality scalable platform products that support a successful user experience and exceed eBay’s business goals. The ideal candidate will enjoy working in a highly collaborative, fast-paced environment. He/She will also be responsible for contributing to creative strategies that deliver process and infrastructure improvements. Applicants must have substantial experience creating or redesigning scalable visual systems for large scale websites based on user experience methodologies. Strong eCommerce experience with a background in print and typography preferred.
Job Specifics
- The Senior Designer is in charge of exploring and creating visual systems for eBay’s main site and its related brands and sub-brands while maintaining the highest levels of quality, efficiency, consistency, and innovation.
- Gathers project requirements and explore strategic design solutions that clearly fit business goals and user goals under the company’s brand framework.
- Provides detailed design specifications for their design solutions and contributes to the creation of global style guidelines in order to maximize efficiency and flexibility of the products over time.
- Contributes to the identification of unmet Platform-wide needs by suggesting design patterns and will contribute to strategic solutions that will be utilized by worldwide eBay Visual Design teams.
- A deep knowledge in building scaleable visual design systems and Creative exploration techniques like mood board development, and competitive audits is imperative.
- Must be adept in trends related to eCommerce and user centered design methodologies
Job Requirements
- Bachelors Degree or Equivalent
- High level thinker that can dive deep into a specific design challenge and come up with solutions that can be consistently utilized site-wide globally.
- Experience working successfully within interdisciplinary project teams and collaborating with business units, product managers, interaction designers, user researchers, content managers and prototype engineers.
- Possess mastery of visual design principles as they apply to the creation of global/large scale web user interfaces, and practical knowledge of user centered design methodologies.
- Working knowledge of internationalization processes, information architecture, and interaction design principles.
- Clear and effective presentation skills in order to influence important decision makers across the company and maintain credibility for the User Experience and Design group.
- Influence others to effectively utilize interpersonal skills by setting the example.
- Highly detail oriented and able to manage their own time in an efficient manner while receiving strategic and tactical direction from Principals and Design Leads.
Senior Content Manager
Primary Job Responsibilities
The Content Management team creates engaging content that provides users with a clear, well-lit path through the features and functions of the eBay site. The Content Management team provides the explanatory content for eBay products, as well as manages and maintains eBay Help content. The team is also responsible for the style and strategy of content across the eBay site. The Senior Content Manager is responsible for helping to create engaging content for eBay products. Strong editorial skills are critical for success in this area.
Job Specifics
- Creating concise, user-centered content that supports and enhances eBay’s usability
- Reviewing and editing site content generated by others
- Working with cross-functional teams to determine the best content for each product or feature being released to the site, and serving as the content expert on these teams
- Managing and maintaining content to keep it fresh and up to date
- Helping to define and drive eBay’s content strategy in a way that supports eBay’s business goals
- Upholding and evangelizing content quality standards
- Defining and reviewing metrics to evaluate the effectiveness of content strategy, and pushing toward continuous content improvement
Job Requirements
- Bachelors Degree or Equivalent
- Excellent writing, editing and proofreading skills
- BS/BA in English, Journalism or related field
- 5 + years of professional experience in copywriting or editing (URLs and writing samples required)
- Strong preference given for web-based experience
- Ability to work within tight and often-changing deadlines
- Ability to work with and communicate effectively to diverse individuals
- Strong organizational and project management skills
- Ability to function well in multi-disciplined teams
- Demonstrated leadership skills and a strategic orientation
- Previous experience in usability, product management or website design a